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ESMA Library

The ESMA Library contains all ESMA documents. Please use the search and filter options to find specific documents.

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77 documents
Date Reference Title Sections Type Main document Info
JC/2014/43 Joint Committee Final Report on guidelines for complaints-handling for the securities (ESMA) and banking (EBA) sectors Guidelines and Technical standards, Joint Committee Guidelines & Recommendations DOWNLOAD 312.66 KB
JC/2014/43 bg Насоки относно разглеждането на жалби за сектора на ценните книжа (ESMA) и за банковия сектор (EБО) Joint Committee, Guidelines and Technical standards Guidelines & Recommendations DOWNLOAD 176.25 KB
JC/2014/43 cs Obecné pokyny k vyřizování stížností pro odvětví cenných papírů (ESMA) a bankovnictví (EBA) Joint Committee, Guidelines and Technical standards Guidelines & Recommendations DOWNLOAD 154.2 KB
JC/2014/43 hr Smjernice za rješavanje pritužbi/prigovora za sektore vrijednosnih papira (ESMA) i bankarstva (EBA) Joint Committee, Guidelines and Technical standards Guidelines & Recommendations DOWNLOAD 153.52 KB
JC/2014/43 da Retningslinjer for klagebehandling i værdipapirsektoren (ESMA) og banksektoren (EBA) Joint Committee, Guidelines and Technical standards Guidelines & Recommendations DOWNLOAD 157.05 KB
JC/2014/43 nl Richtsnoeren voor de behandeling van klachten door de effectensector (ESMA) en de bankensector (EBA) Joint Committee, Guidelines and Technical standards Guidelines & Recommendations DOWNLOAD 156.05 KB
JC/2014/43 et Kaebuste käsitlemise suunised väärtpaberituru (ESMA) ja pangandussektori (EBA) jaoks Joint Committee, Guidelines and Technical standards Guidelines & Recommendations DOWNLOAD 149.7 KB
JC/2014/43 fi Arvopaperialaa (ESMA) ja pankkialaa (EPV) koskevat ohjeet valitusten käsittelystä Joint Committee, Guidelines and Technical standards Guidelines & Recommendations DOWNLOAD 150.96 KB
JC/2014/43 fr Orientations relatives au traitement des réclamations dans le secteur des valeurs mobilières (ESMA) et le secteur bancaire (ABE) Joint Committee, Guidelines and Technical standards Guidelines & Recommendations DOWNLOAD 160.52 KB
JC/2014/43 de Leitlinien zur Beschwerdeabwicklung für den Wertpapierhandel (ESMA) und das Bankwesen (EBA) Joint Committee, Guidelines and Technical standards Guidelines & Recommendations DOWNLOAD 156.95 KB
JC/2014/43 el Κατευθυντήριες γραμμές σχετικά με τον χειρισμό παραπόνων/καταγγελιών για τον τομέα των κινητών αξιών (ESMA) και τον τραπεζικό τομέα (ΕΑΤ) Joint Committee, Guidelines and Technical standards Guidelines & Recommendations DOWNLOAD 167.29 KB
JC/2014/43 hu Iránymutatások a panaszkezelésről az értékpapír-piaci (ESMA) és a banki szektor (EBH) számára Joint Committee, Guidelines and Technical standards Guidelines & Recommendations DOWNLOAD 154.42 KB
JC/2014/43 it Orientamenti sulla gestione dei reclami per il settore degli strumenti finanziari (ESMA) e per il settore bancario (ABE) Joint Committee, Guidelines and Technical standards Guidelines & Recommendations DOWNLOAD 154.7 KB
JC/2014/43 lv Sūdzību izskatīšanas pamatnostādnes vērtspapīru (ESMA) un banku (EBI) nozarēs Joint Committee, Guidelines and Technical standards Guidelines & Recommendations DOWNLOAD 157.66 KB
JC/2014/43 mt Linji gwida dwar l-indirizzar tal-ilmenti għas-settur tat-titoli (ESMA) u għas-settur bankarju (EBA) Joint Committee, Guidelines and Technical standards Guidelines & Recommendations DOWNLOAD 156.96 KB
JC/2014/43 pl Wytyczne dotyczące obsługi reklamacji dla sektora papierów wartościowych (ESMA) i sektora bankowości (EUNB) Joint Committee, Guidelines and Technical standards Guidelines & Recommendations DOWNLOAD 210.55 KB
JC/2014/43 pt Orientações sobre tratamento de reclamações para os setores dos valores mobiliários (ESMA) e bancário (EBA) Joint Committee, Guidelines and Technical standards Guidelines & Recommendations DOWNLOAD 159.42 KB
JC/2014/43 ro Ghid privind tratarea plângerilor în sectorul valorilor mobiliare (ESMA) și în sectorul bancar (ABE) Joint Committee, Guidelines and Technical standards Guidelines & Recommendations DOWNLOAD 166.57 KB
JC/2014/43 sk Usmernenia k vybavovaniu sťažností pre sektor cenných papierov (ESMA) a bankový sektor (EBA) Joint Committee, Guidelines and Technical standards Guidelines & Recommendations DOWNLOAD 170.11 KB
JC/2014/43 sl Smernice o obravnavanju pritožb za sektorja vrednostnih papirjev (ESMA) in bančništva (EBA) Joint Committee, Guidelines and Technical standards Guidelines & Recommendations DOWNLOAD 154.32 KB