FAQs

Do you need a hand with navigating our website? Here are some useful tips and responses to frequently asked questions.

How can I contact ESMA?

You can reach us at info@esma.europa.eu or by phone on +33 1 58 36 43 21. Check out the Contact information page for more details.

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What is the best way to stay informed about ESMA's work?

The easiest way to stay updated on all our publications is to sign up for ESMA's notifications and select your topics of interest. You can also set the desired frequency of notifications received.

Notifications

Don’t miss our monthly newsletter called “Spotlight on Markets”. Have a read of the latest editions on the Newsletter page.

We also actively promote our activities on social media, so make sure to follow ESMA on Twitter and LinkedIn.

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How can I get the most out of my searches?

The search engine on ESMA’s website can be located at the top of the Homepage. When you search by keywords, the engine will search all content on the website.

Search engine

To get the most out of the searches you perform, you can try out these tips and tricks:

Filtering

You can filter the results by type (e.g. Document, News, Page, Consultation) and/or section (e.g. topics such as Sustainable Finance, About ESMA, Investor Protection, etc.).

Filter - type Filter - section

 

Use quotation marks

If you are looking for a specific document – for example, ESMA Strategy – you may use quotation marks to narrow down the search.

Document library


Looking for a document?

To see only the documents, you can use the search available in the document library. You can search by the title or the document reference, and filter by date, section or type of document.

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I would like to invite an ESMA staff member to speak at an event. What do I need to do?

If you are looking to invite an ESMA speaker, please follow the process described in the Speaking Requests section.

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Where can I find information about ESMA's events?

ESMA events, including speaking appearances of our staff, open hearings, dates of BoS, MB and SMSG meetings, are available in ESMA Agenda.

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How can I respond to a consultation?

You can find all consultations in the dedicated section. Locate the consultation you are interested in and click on the Respond button.

Consultations

Unless specifically stated otherwise, please fill in the form with your contact details. If a response form (.docx) is added to the consultation, attach your responses using this form. Please also indicate if you do not wish to have your contribution published on ESMA website.

Consultations response form

Should you encounter any issues, you may contact info@esma.europa.eu.

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How can I register for a hearing?

Navigate to the Hearings section and find the hearing you are interested in. Click on Book and fill in the form. You will receive the connection details after the close of the registration deadline (unless specifically stated otherwise under the hearing).

Should you encounter any problems, please contact info@esma.europa.eu

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Where can I find news and press releases?

You can find all news in the ESMA News section. You can filter press releases in the ESMA Library.

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Can I reproduce data published on ESMA documents and website, if I acknowledge ESMA as source?

You can reproduce information placed on ESMA website, unless this is explicitly excluded under the conditions set in the copyright notice, and in particular provided the source is acknowledged and:

  1. where the original material is incorporated in documents that are sold (regardless of the medium), the publisher must inform buyers that it may be obtained free of charge through ESMA website;
  2. if the original material is transformed by the user (e.g. by making a summary of it or by translating it) and republished, this must be stated explicitly through the following disclaimer:
  • ‘This document has been drafted using material downloaded from ESMA’s website’ (or alternatively ‘This document constitutes a translation of a document downloaded from ESMA’s website’);
  • ESMA does not endorse this publication and in no way is liable for copyright or other intellectual property rights infringements nor for any damages caused to third parties through this publication’.
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Can I use photos of ESMA premises or senior management? Where can I find them?

You are free to use the photos we provide on our website, as long as you respect our copyright notice. You can find the photos in the Media corner.

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I have been a victim of an investment fraud, what can I do?

We invite you to follow the guidance described in the Frauds and scams section.

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How can I file a complaint against a financial market participant?

Find more information about complaints against financial market participants in the dedicated section.

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