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Complaints

Complaints

In this section you will find information about how ESMA can respond to complaints concerning (i) financial market participants, including specific information on credit rating agencies and trade repositories, and (ii) national competent authorities.

    Complaint about a credit rating agency

    If you wish to make a complaint about a credit rating agency, please visit the CRA page.

    Complaint about a trade repository

    If you wish to make a complaint about a trade repository, please visit the Trade Repository page.

    COMPLAINT ABOUT A SECURITISATION REPOSITORY

    If you wish to make a complaint about a securitisation repository, please visit the Securitisation Repository page.

    Complaint about a financial market participant other than a trade repository or a credit rating agency

    If you wish to complain about a financial market participant (e.g. a bank, investment firm, etc.), please note that generally ESMA does not have power to investigate or take action against a financial market participant other than a credit rating agency or a trade repository. However, such complaints can be made to other bodies including the relevant national authorities. Further information on this and other possible options available to you can be found here . If your complaint relates to a credit rating agency or trade repository, please see the sections above.

    Report about an infringement of national provisions transposing the UCITS Directive

    If you wish to report an infringement of national provisions transposing the UCITS Directive, please visit the section relating to “UCITS” on the Fund Management page.

    Complaint about a national competent authority

    If you wish to complain about a national competent authority, please visit the Breach of Union law page