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Date Ref. Title Section Type Download Info Summary Related Documents Translated versions
03/09/2015 2015/931 Annual list of contractors- 2014 Reference PDF
237.36 KB
29/06/2016 2016/1046 Annual list of contractors- 2015 Reference PDF
59.8 KB
13/07/2017 ESMA2017-PROC Annual list of contractors- 2016 Reference PDF
303.84 KB
28/06/2018 ESMA2017 PROC Annual list of contractors- 2017 Reference PDF
339.61 KB
28/06/2019 ESMA63-313-523 Annual list of contractors- 2018 Reference PDF
181.22 KB
18/10/2018 ESMA 50-165-670 Annual statistical report of the EU Derivatives Markets- 2018 Report PDF
1.37 MB
18/07/2016 2016/1139 APPLICATION FORM Application form for CDTF CWG Reference DOCX
35.9 KB
24/06/2016 2016/727 APPLICATION FORM Application form for CEMA GEA Reference DOCX
26.09 KB
08/11/2016 2016/1053 FORM Application Form for FISC CWG , Reference DOCX
22.29 KB
04/07/2016 2016/1068 APPLICATION FORM Application form for SMSC CWG Reference DOCX
35.75 KB
17/07/2018 ESMA70-154-651 Application form- SMSC CWG Renewal 2018 Vacancy DOCX
37.81 KB
07/02/2014 2014/154 LV Ar ieguldījumiem sarežģītos produktos saistītie riski , Investor Warning PDF
435.59 KB
07/12/2018 PROC/2018/15 Architect 2020 premises- Deadline: 17/12/2018 CLOSED Procedure PDF
143.84 KB
25/08/2014 JC/2014/43 fi Arvopaperialaa (ESMA) ja pankkialaa (EPV) koskevat ohjeet valitusten käsittelystä , Guidelines & Recommendations PDF
150.96 KB
The European Securities and Markets Authority (ESMA) and the European Banking Authority (EBA) published today their Joint Committee final Report on guidelines for handling consumer complaints in the securities and banking sectors. The document aims to increase market confidence and for the benefit of consumers and firms alike it will ensure a harmonised approach to handling complaints for all 28 EU Member States and across all financial services sectors.The final report published today is part of the efforts of the European Supervisory Authorities to bring further supervisory convergence across the securities and banking sectors. It was developed on the basis of the existing complaints-handling guidelines established by EIOPA (the European Insurance and Occupational Pensions Authority) for the insurance sector. The report was launched for a public consultation last year and this final version takes into consideration the feedback received.ESMA and the EBA consider that these guidelines will ensure a consistent approach to complaints-handling across the EU. Consumers can purchase financial services and products in the investment, banking and insurance sectors across the entire EU Single Market and these guidelines will allow them to refer to a single set of complaints-handling arrangements. EU consumers will therefore be able to rely on the same approach irrespective of what type of product they have purchased and where they have purchased it.In addition to strengthening consumer protection -a key statutory objective for ESMA and for the EBA-, the guidelines will also allow firms, some of which sell products from more than one sector across the EU, to streamline and standardise their own complaints-handling arrangements. National regulators too will be able to supervise the same harmonised requirements across all sectors of financial services in their own jurisdictions.The guidelines will be translated into the official languages of the European Union (EU) and they will become applicable two months after the date of publication of their translations.
09/12/2019 ESMA 50-157-2025 ASR on EU Derivatives markets- 2019 Report PDF
1.9 MB
01/10/2013 2013/606 LT Atlyginimų nustatymo politika ir praktika (FPRD) , Guidelines & Recommendations PDF
268.28 KB
01/10/2013 2013/606 LV Atlīdzības politika un prakse (FITD) , Guidelines & Recommendations PDF
339.96 KB
12/12/2017 ESMA62-167-139 Avis d’appel à candidatures: Location de surfaces de bureaux ou autres locaux à usages de bureaux – Date limite 02/01/2018 CLOSED Procedure PDF
392.25 KB
07/02/2014 2014/154 HU Az összetett termékekbe történő befektetések kockázatai , Investor Warning PDF
384.08 KB
19/11/2019 ESMA71-319-154 Banking and the MiFID II review , , Speech PDF
135.75 KB