ESMA LIBRARY

The ESMA Library contains all ESMA documents. Please use the search and filter options to find specific documents.
4651
DOCUMENTS

REFINE YOUR SEARCH

Sections

Type of document

Date Ref. Title Section Type Download Info Summary Related Documents Translated versions
18/10/2018 ESMA 50-165-670 Annual statistical report of the EU Derivatives Markets- 2018 Report PDF
1.37 MB
27/02/2019 BoA D 2019 01, 02, 03 and 04 Appeal by Svenska Handelsbanken AB, Skandinaviska Enskilda Banken AB, Swedbank A and Nordea Bank Abp against the European Securities and Markets Authority Decision PDF
829.04 KB
10/06/2013 2013/704 Application Form ESMA Securities and Markets Stakeholder Group 2013 DOCX
45.76 KB
18/07/2016 2016/1139 APPLICATION FORM Application form for CDTF CWG Reference DOCX
35.9 KB
24/06/2016 2016/727 APPLICATION FORM Application form for CEMA GEA Reference DOCX
26.09 KB
04/12/2017 ESMA31-69-163 FORM Application form for CFSC CWG , Reference DOCX
34.73 KB
04/12/2015 2015/1408 rev Application form for Corporate Finance Consultative Working Group , Reference DOCX
38.7 KB
05/01/2017 ESMA32-65-67 Application Form for CRSC CWG , Reference DOCX
38.09 KB
26/11/2010 10-1466 Annex 1 Application form for ESMA’s Securities and Markets Stakeholder Group DOC
60.5 KB
08/11/2016 2016/1053 FORM Application Form for FISC CWG , Reference DOCX
22.29 KB
04/07/2016 2016/1068 APPLICATION FORM Application form for SMSC CWG Reference DOCX
35.75 KB
21/06/2017 ESMA70-393682164-34 Application Form for the Consultative Working Group of ESMA’s Post Trading Standing Committee Reference DOCX
36.91 KB
08/03/2017 2017/SMSG Application Form Application form- ESMA Securities and Markets Stakeholder Group 2017 Reference DOCX
35.08 KB
17/07/2018 ESMA70-154-651 Application form- SMSC CWG Renewal 2018 Vacancy DOCX
37.81 KB
09/01/2019 ESMA32-65-97 Application form: Consultative Working Group for ESMA’s Corporate Reporting Standing Committee Reference DOCX
38.2 KB
07/02/2014 2014/154 LV Ar ieguldījumiem sarežģītos produktos saistītie riski , Investor Warning PDF
435.59 KB
07/12/2018 PROC/2018/15 Architect 2020 premises- Deadline: 17/12/2018 CLOSED Procedure PDF
143.84 KB
25/08/2014 JC/2014/43 fi Arvopaperialaa (ESMA) ja pankkialaa (EPV) koskevat ohjeet valitusten käsittelystä , Guidelines & Recommendations PDF
150.96 KB
The European Securities and Markets Authority (ESMA) and the European Banking Authority (EBA) published today their Joint Committee final Report on guidelines for handling consumer complaints in the securities and banking sectors. The document aims to increase market confidence and for the benefit of consumers and firms alike it will ensure a harmonised approach to handling complaints for all 28 EU Member States and across all financial services sectors.The final report published today is part of the efforts of the European Supervisory Authorities to bring further supervisory convergence across the securities and banking sectors. It was developed on the basis of the existing complaints-handling guidelines established by EIOPA (the European Insurance and Occupational Pensions Authority) for the insurance sector. The report was launched for a public consultation last year and this final version takes into consideration the feedback received.ESMA and the EBA consider that these guidelines will ensure a consistent approach to complaints-handling across the EU. Consumers can purchase financial services and products in the investment, banking and insurance sectors across the entire EU Single Market and these guidelines will allow them to refer to a single set of complaints-handling arrangements. EU consumers will therefore be able to rely on the same approach irrespective of what type of product they have purchased and where they have purchased it.In addition to strengthening consumer protection -a key statutory objective for ESMA and for the EBA-, the guidelines will also allow firms, some of which sell products from more than one sector across the EU, to streamline and standardise their own complaints-handling arrangements. National regulators too will be able to supervise the same harmonised requirements across all sectors of financial services in their own jurisdictions.The guidelines will be translated into the official languages of the European Union (EU) and they will become applicable two months after the date of publication of their translations.
09/12/2019 ESMA 50-157-2025 ASR on EU Derivatives markets- 2019 Report PDF
1.9 MB
07/12/2004 04-660a Assessment of the integration of the Single Market for financial services by the Commission- by Charlie McCreevy, EU Commissioner for the Internal Market and Services Speech PDF
63.63 KB