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Date Ref. Title Section Type Download Info Summary Related Documents Translated versions
22/12/2014 JC/GL/2014/01 NL Gemeenschappelijke richtsnoeren betreffende de convergentie van toezichtpraktijken met betrekking tot coherente coördinatieregelingen voor het toezicht op financiële conglomeraten , Guidelines & Recommendations PDF
214.02 KB
22/12/2014 JC/GL/2014/01 DE Gemeinsame Leitlinien über die Angleichung der Aufsichtspraxis in Bezug auf die Einheitlichkeit von Kooperationsvereinbarungen für die Beaufsichtigung von Finanzkonglomeraten , Guidelines & Recommendations PDF
170.92 KB
22/12/2014 JC/GL/2014/01 SV Gemensamma riktlinjer Gemensamma riktlinjer för enhetlig tillsynspraxis och konsekvent tillämpning i samordning av gränsöverskridande tillsyn för finansiella konglomerat , Guidelines & Recommendations PDF
187.94 KB
22/12/2014 JC/GL/2014/01 RO Ghid comun privind convergența practicilor de supraveghere referitoare lacoerența acordurilor de coordonare pentru conglomeratele financiare , Guidelines & Recommendations PDF
237.83 KB
25/08/2014 JC/2014/43 ro Ghid privind tratarea plângerilor în sectorul valorilor mobiliare (ESMA) și în sectorul bancar (ABE) , Guidelines & Recommendations PDF
166.57 KB
The European Securities and Markets Authority (ESMA) and the European Banking Authority (EBA) published today their Joint Committee final Report on guidelines for handling consumer complaints in the securities and banking sectors. The document aims to increase market confidence and for the benefit of consumers and firms alike it will ensure a harmonised approach to handling complaints for all 28 EU Member States and across all financial services sectors.The final report published today is part of the efforts of the European Supervisory Authorities to bring further supervisory convergence across the securities and banking sectors. It was developed on the basis of the existing complaints-handling guidelines established by EIOPA (the European Insurance and Occupational Pensions Authority) for the insurance sector. The report was launched for a public consultation last year and this final version takes into consideration the feedback received.ESMA and the EBA consider that these guidelines will ensure a consistent approach to complaints-handling across the EU. Consumers can purchase financial services and products in the investment, banking and insurance sectors across the entire EU Single Market and these guidelines will allow them to refer to a single set of complaints-handling arrangements. EU consumers will therefore be able to rely on the same approach irrespective of what type of product they have purchased and where they have purchased it.In addition to strengthening consumer protection -a key statutory objective for ESMA and for the EBA-, the guidelines will also allow firms, some of which sell products from more than one sector across the EU, to streamline and standardise their own complaints-handling arrangements. National regulators too will be able to supervise the same harmonised requirements across all sectors of financial services in their own jurisdictions.The guidelines will be translated into the official languages of the European Union (EU) and they will become applicable two months after the date of publication of their translations.
04/03/2021 ESMA32-382-1138 Guidelines on disclosure requirements under the Prospectus Regulation , Guidelines & Recommendations PDF
549.46 KB
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01/10/2019 ESMA31-62-1293 Guidelines on risk factors under the Prospectus Regulation , Guidelines & Recommendations PDF
227.52 KB

BG  - Преводът е предоставен от Центъра за преводи за органите на Европейския съюз.

CS - Tento překlad vypracovalo Překladatelské středisko pro instituce Evropské unie.

DA - Denne oversættelse er udarbejdet af Oversættelsescentret for Den Europæiske Unions Organer.

DE - Die Übersetzung erfolgte durch das Übersetzungszentrum für die Einrichtungen der Europäischen Union.

EL - Η παρούσα μετάφραση έγινε από το Μεταφραστικό Κέντρο των Οργάνων της Ευρωπαϊκής Ένωσης.

ES - Texto traducido por el Centro de Traducción de los Órganos de la Unión Europea.

ET - Selle tõlke tegi Euroopa Liidu Asutuste Tõlkekeskus.

FI - Euroopan unionin elinten käännöskeskus on tehnyt tämän käännöksen.

FR - La présente traduction a été fournie par le Centre de traduction des organes de l’Union européenne. 

HR - Za prijevod se pobrinuo Prevoditeljski centar za tijela Europske unije.

HU - Ezt a fordítást az Európai Unió.

IT - La presente traduzione è stata fornita dal Centro di traduzione degli organismi dell’Unione europea.

LT - Šį tekstą išvertė Europos Sąjungos įstaigų vertimo centras.

LV - Šo tulkojumu ir nodrošinājis Eiropas Savienības iestāžu Tulkošanas centrs.

MT - Din it-traduzzjoni ġiet ipprovduta  miċ-Ċentru tat-Traduzzjoni għall-Korpi tal-Unjoni Ewropea.

NL - Deze vertaling is verzorgd door het Vertaalbureau voor de organen van de Europese Unie.

PL - Tłumaczenie wykonane przez Centrum Tłumaczeń dla Organów Unii Europejskiej.

PT - Esta tradução foi fornecida pelo Centro de Tradução dos Organismos da União Europeia.

RO - Această traducere a fost asigurată de Centrul de Traduceri pentru Organismele Uniunii Europene.

SK - Preklad vyhotovilo Prekladateľské stredisko pre orgány Európskej únie.

SL - Prevod je zagotovil Prevajalski center za organe Evropske unije.

SV - Den här översättningen har utförts av Översättningscentrum för Europeiska unionens organ.

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22/12/2014 JC/GL/2014/01/ET I lisa: Finantskonglomeraadi kaardistamise protsessi vorm (JC 2014 070 lisa) , Guidelines & Recommendations XLSX
68.49 KB
22/12/2014 JC/GL/2014/01/LV I pielikums: Veidne finanšu konglomerāta kartēšanas procesam (AK 2014 070 Pielikums) , Guidelines & Recommendations XLSX
68.43 KB
22/12/2014 JC/GL/2014/01/LT I priedas: Priskyrimo finansiniam konglomeratui proceso šablonas (JC 2014 070 priedas) , Guidelines & Recommendations XLSX
65.34 KB
22/12/2014 JC/GL/2014/01/HU I. melléklet: Sablon a pénzügyi konglomerátum feltérképezésének folyamatához (JC 2014 070 melléklet) , Guidelines & Recommendations XLSX
66.42 KB
25/08/2014 JC/2014/43 hu Iránymutatások a panaszkezelésről az értékpapír-piaci (ESMA) és a banki szektor (EBH) számára , Guidelines & Recommendations PDF
154.42 KB
The European Securities and Markets Authority (ESMA) and the European Banking Authority (EBA) published today their Joint Committee final Report on guidelines for handling consumer complaints in the securities and banking sectors. The document aims to increase market confidence and for the benefit of consumers and firms alike it will ensure a harmonised approach to handling complaints for all 28 EU Member States and across all financial services sectors.The final report published today is part of the efforts of the European Supervisory Authorities to bring further supervisory convergence across the securities and banking sectors. It was developed on the basis of the existing complaints-handling guidelines established by EIOPA (the European Insurance and Occupational Pensions Authority) for the insurance sector. The report was launched for a public consultation last year and this final version takes into consideration the feedback received.ESMA and the EBA consider that these guidelines will ensure a consistent approach to complaints-handling across the EU. Consumers can purchase financial services and products in the investment, banking and insurance sectors across the entire EU Single Market and these guidelines will allow them to refer to a single set of complaints-handling arrangements. EU consumers will therefore be able to rely on the same approach irrespective of what type of product they have purchased and where they have purchased it.In addition to strengthening consumer protection -a key statutory objective for ESMA and for the EBA-, the guidelines will also allow firms, some of which sell products from more than one sector across the EU, to streamline and standardise their own complaints-handling arrangements. National regulators too will be able to supervise the same harmonised requirements across all sectors of financial services in their own jurisdictions.The guidelines will be translated into the official languages of the European Union (EU) and they will become applicable two months after the date of publication of their translations.
25/08/2021 Joint Committee JC 2014 Guidelines on Consistency of supervisory practices for FiCos Guidelines & Recommendations ZIP
6.5 MB
25/08/2021 Joint Committee JC 2014 Joint Committee Final Report on guidelines for complaints-handling for the securities (ESMA) and banking (EBA) sectors Guidelines & Recommendations ZIP
3.38 MB
25/08/2021 Joint Committee JC 2014 Joint Guidelines on coordination arrangements for financial conglomerates Guidelines & Recommendations PDF
310.5 KB
25/08/2021 Joint Committee JC 2016 Joint Guidelines on prudential assessment of acquisitions and increases of qualifying holdings Guidelines & Recommendations PDF
584.04 KB
25/08/2021 Joint Committee JC 2016 Joint Guidelines on the prudential assessment of acquisitions and increases of qualifying holdings in the financial sector Guidelines & Recommendations ZIP
7.53 MB
25/08/2021 Joint Committee JC 2019 Joint guidelines on cooperation and information exchange for the purpose of Directive (EU) 2015/849 between competent authorities supervising credit and financial institutions Guidelines & Recommendations PDF
1.34 MB
13/06/2014 JC/2014/43 Joint Committee Final Report on guidelines for complaints-handling for the securities (ESMA) and banking (EBA) sectors , Guidelines & Recommendations PDF
312.66 KB
The European Securities and Markets Authority (ESMA) and the European Banking Authority (EBA) published today their Joint Committee final Report on guidelines for handling consumer complaints in the securities and banking sectors. The document aims to increase market confidence and for the benefit of consumers and firms alike it will ensure a harmonised approach to handling complaints for all 28 EU Member States and across all financial services sectors.The final report published today is part of the efforts of the European Supervisory Authorities to bring further supervisory convergence across the securities and banking sectors. It was developed on the basis of the existing complaints-handling guidelines established by EIOPA (the European Insurance and Occupational Pensions Authority) for the insurance sector. The report was launched for a public consultation last year and this final version takes into consideration the feedback received.ESMA and the EBA consider that these guidelines will ensure a consistent approach to complaints-handling across the EU. Consumers can purchase financial services and products in the investment, banking and insurance sectors across the entire EU Single Market and these guidelines will allow them to refer to a single set of complaints-handling arrangements. EU consumers will therefore be able to rely on the same approach irrespective of what type of product they have purchased and where they have purchased it.In addition to strengthening consumer protection -a key statutory objective for ESMA and for the EBA-, the guidelines will also allow firms, some of which sell products from more than one sector across the EU, to streamline and standardise their own complaints-handling arrangements. National regulators too will be able to supervise the same harmonised requirements across all sectors of financial services in their own jurisdictions.The guidelines will be translated into the official languages of the European Union (EU) and they will become applicable two months after the date of publication of their translations.
21/10/2015 JC/2015/061 Joint Draft Guidelines on AML_CFT RFWG Art 17 and 18 Guidelines & Recommendations PDF
630.58 KB