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Date Ref. Title Section Type Download Info Summary Related Documents Translated versions
09/08/2011 JC IFC List of identified financial conglomerates Reference PDF
172.11 KB
23/03/2012 JC 2011/82 Joint Committee of the ESAs- Work programme 2012 Reference PDF
89.31 KB
23/03/2012 JC 2011/17 Medium term strategy for the Joint Committee Reference PDF
152.87 KB
17/04/2012 JC/2011/17 Medium term strategy for the Joint Committee Reference PDF
152.75 KB
17/04/2012 JC/2011/82 Joint Committee of the ESAs- Work programme 2012 Overview of deliverables Reference PDF
89.31 KB
20/07/2012 JC/2012/12 List of identified financial conglomerates Reference PDF
106.78 KB
02/08/2012 JC/P/2012/01 ESAs supervisory protocol on anti-money laundering of payment institutions Reference PDF
606.88 KB
24/10/2012 JC/2012/88 EBA, EIOPA and ESMA’s Response to the European Commission’s Call for Advice on the Fundamental Review of the Financial Conglomerates Directive Reference PDF
590.58 KB
31/10/2012 2012/718 Final annual accounts of ESMA for 2011 Reference PDF
841.35 KB
21/11/2012 ECA/ESMA 2011 Report on the annual accounts of the European Securities and Markets Authority for the financial year 2011 together with the Authority’s replies Reference PDF
114.64 KB
16/01/2013 JC/2013/02 Joint Committee of the ESAs’ 2013 Work Programme Reference PDF
78.96 KB
In 2013, the Joint Committee will give high priority to the areas of consumer protection and risk analysis. The Joint Committee will also pursue the regulatory work initiated in 2012 in key areas such as Financial Conglomerates, AntiMoney Laundering and Credit Ratings, and will give more visibility to its work to externalstakeholders.
02/10/2013 JC/2013/051 Joint Committee of the ESAs’ 2014 Work Programme Reference PDF
90.99 KB
The Joint Committee of the European Supervisory Authorities (EBA, ESMA, EIOPA) publishes today its Work Programme for next year. Throughout 2014, the Joint Committee will give high priority to the areas of Consumer Protection and Cross-Sectoral Risk Analysis, as in the current year. The Joint Committee will also bring forward its regulatory work already underway in key areas such as Financial Conglomerates, Anti-Money Laundering, Benchmark setting processes and Credit Rating Agencies. Furthermore, the Joint Committee will keep on monitoring closely legislative and regulatory developments both at the European and international level, so as to ensure appropriate and timely follow-up, including in relation to Systemically Important Financial Institutions (SIFIs).
03/10/2013 2013/1355 ESMA 2014 Work Programme Reference PDF
852.81 KB
The European Securities and Markets Authority's (ESMA) 2014 Work Programme sets out ESMA’s planned activities and related budget for 2014.
13/12/2013 2013/1928 Final annual accounts of ESMA for 2012 Reference PDF
2.65 MB
04/02/2014 2014/140 ESMA budget for 2014 Reference PDF
104.86 KB
12/02/2014 2014/172 rev 1 2014 Regulatory Work Programme Reference PDF
83.79 KB
18/06/2014 2014 Joint ESA Consumer Protection Day- Programme , Reference PDF
229.12 KB
20/08/2014 2014/1089 Final annual accounts of ESMA for 2013 Reference PDF
789.56 KB
20/08/2014 2014/1090 Report on Budgetary and Financial Management for 2013 Reference PDF
411.2 KB
25/08/2014 JC/2014/43 lt Vertybinių popierių (ESMA) ir bankų (EBI) sektorių skundų nagrinėjimo gairės , Reference PDF
153.6 KB

The European Securities and Markets Authority (ESMA) and the European Banking Authority (EBA) published today their Joint Committee final Report on guidelines for handling consumer complaints in the securities and banking sectors. The document aims to increase market confidence and for the benefit of consumers and firms alike it will ensure a harmonised approach to handling complaints for all 28 EU Member States and across all financial services sectors.The final report published today is part of the efforts of the European Supervisory Authorities to bring further supervisory convergence across the securities and banking sectors. It was developed on the basis of the existing complaints-handling guidelines established by EIOPA (the European Insurance and Occupational Pensions Authority) for the insurance sector. The report was launched for a public consultation last year and this final version takes into consideration the feedback received.ESMA and the EBA consider that these guidelines will ensure a consistent approach to complaints-handling across the EU. Consumers can purchase financial services and products in the investment, banking and insurance sectors across the entire EU Single Market and these guidelines will allow them to refer to a single set of complaints-handling arrangements. EU consumers will therefore be able to rely on the same approach irrespective of what type of product they have purchased and where they have purchased it.In addition to strengthening consumer protection -a key statutory objective for ESMA and for the EBA-, the guidelines will also allow firms, some of which sell products from more than one sector across the EU, to streamline and standardise their own complaints-handling arrangements. National regulators too will be able to supervise the same harmonised requirements across all sectors of financial services in their own jurisdictions.The guidelines will be translated into the official languages of the European Union (EU) and they will become applicable two months after the date of publication of their translations.

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