ESMA LIBRARY

The ESMA Library contains all ESMA documents. Please use the search and filter options to find specific documents.
139
DOCUMENTS

REFINE YOUR SEARCH

Sections

Type of document

Your filters
ITMG X IAS Regulation X Careers X Board of Appeal X Joint Committee X Innovation and Products X Procurement X Technical Advice X Reference X
Reset all filters

Pages

Date Ref. Title Section Type Download Info Summary Related Documents Translated versions
09/08/2011 JC IFC List of identified financial conglomerates Joint Committee Reference PDF
172.11 KB
23/03/2012 JC 2011/82 Joint Committee of the ESAs- Work programme 2012 Joint Committee Reference PDF
89.31 KB
23/03/2012 JC 2011/17 Medium term strategy for the Joint Committee Joint Committee Reference PDF
152.87 KB
17/04/2012 JC/2011/17 Medium term strategy for the Joint Committee Joint Committee Reference PDF
152.75 KB
17/04/2012 JC/2011/82 Joint Committee of the ESAs- Work programme 2012 Overview of deliverables Joint Committee Reference PDF
89.31 KB
20/07/2012 JC/2012/12 List of identified financial conglomerates Joint Committee Reference PDF
106.78 KB
02/08/2012 JC/P/2012/01 ESAs supervisory protocol on anti-money laundering of payment institutions Joint Committee Reference PDF
606.88 KB
03/08/2012 OJ/26/06/2012 - tendes specs Tender specifications- Annex VII- Financial porposal Procurement Reference PDF
47.23 KB
16/08/2012 QA 84 - 87 OJ/26/06/2012-PROC/2012/004 Q&A 84-87 regarding tender ESMA registers Procurement Reference PDF
82.32 KB
24/10/2012 JC/2012/88 EBA, EIOPA and ESMA’s Response to the European Commission’s Call for Advice on the Fundamental Review of the Financial Conglomerates Directive Joint Committee Reference PDF
590.58 KB
16/11/2012 2012/752 Call for expressions of interest: Consultative Working Group for ESMA’s Financial Innovation Standing Committee Innovation and Products Reference PDF
141.98 KB		 To apply, please use the below Application form
16/01/2013 JC/2013/02 Joint Committee of the ESAs’ 2013 Work Programme Joint Committee Reference PDF
78.96 KB		 In 2013, the Joint Committee will give high priority to the areas of consumer protection and risk analysis. The Joint Committee will also pursue the regulatory work initiated in 2012 in key areas such as Financial Conglomerates, AntiMoney Laundering and Credit Ratings, and will give more visibility to its work to externalstakeholders.
05/07/2013 2013/ITMG/14 Terms of Reference IT Management and Governance Group ITMG Reference PDF
46.39 KB
02/10/2013 JC/2013/051 Joint Committee of the ESAs’ 2014 Work Programme Joint Committee Reference PDF
90.99 KB		 The Joint Committee of the European Supervisory Authorities (EBA, ESMA, EIOPA) publishes today its Work Programme for next year. Throughout 2014, the Joint Committee will give high priority to the areas of Consumer Protection and Cross-Sectoral Risk Analysis, as in the current year. The Joint Committee will also bring forward its regulatory work already underway in key areas such as Financial Conglomerates, Anti-Money Laundering, Benchmark setting processes and Credit Rating Agencies. Furthermore, the Joint Committee will keep on monitoring closely legislative and regulatory developments both at the European and international level, so as to ensure appropriate and timely follow-up, including in relation to Systemically Important Financial Institutions (SIFIs).
16/10/2013 2013/LCC/039 ESMA Specific Privacy Notice – Public procurement Corporate Information, Procurement Reference PDF
119.46 KB
16/10/2013 2013/LCC/Recruitment ESMA Specific Privacy Notice – Selections and Recruitments Careers, Corporate Information Reference PDF
70.67 KB
24/04/2014 2014/MB/67 Seconded National Experts Careers Reference PDF
110.79 KB
18/06/2014 2014 Joint ESA Consumer Protection Day- Programme Warnings and publications for investors, Joint Committee Reference PDF
229.12 KB
25/08/2014 JC/2014/43 lt Vertybinių popierių (ESMA) ir bankų (EBI) sektorių skundų nagrinėjimo gairės Guidelines and Technical standards, Joint Committee Reference PDF
153.6 KB

The European Securities and Markets Authority (ESMA) and the European Banking Authority (EBA) published today their Joint Committee final Report on guidelines for handling consumer complaints in the securities and banking sectors. The document aims to increase market confidence and for the benefit of consumers and firms alike it will ensure a harmonised approach to handling complaints for all 28 EU Member States and across all financial services sectors.The final report published today is part of the efforts of the European Supervisory Authorities to bring further supervisory convergence across the securities and banking sectors. It was developed on the basis of the existing complaints-handling guidelines established by EIOPA (the European Insurance and Occupational Pensions Authority) for the insurance sector. The report was launched for a public consultation last year and this final version takes into consideration the feedback received.ESMA and the EBA consider that these guidelines will ensure a consistent approach to complaints-handling across the EU. Consumers can purchase financial services and products in the investment, banking and insurance sectors across the entire EU Single Market and these guidelines will allow them to refer to a single set of complaints-handling arrangements. EU consumers will therefore be able to rely on the same approach irrespective of what type of product they have purchased and where they have purchased it.In addition to strengthening consumer protection -a key statutory objective for ESMA and for the EBA-, the guidelines will also allow firms, some of which sell products from more than one sector across the EU, to streamline and standardise their own complaints-handling arrangements. National regulators too will be able to supervise the same harmonised requirements across all sectors of financial services in their own jurisdictions.The guidelines will be translated into the official languages of the European Union (EU) and they will become applicable two months after the date of publication of their translations.
10/10/2014 JC/2014/74 2015 Work Programme of the Joint Committee of the European Supervisory Authorities Joint Committee Reference PDF
241.51 KB

Pages