ESMA LIBRARY
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Reset all filtersDate | Ref. | Title | Section | Type | Download | Info | Summary | Related Documents | Translated versions |
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22/12/2014 | JC/GL/2014/01/IT | Allegato I. Modello per il processo di mappatura del conglomerato finanziario (allegato JC 2014 070) | Guidelines and Technical standards, Joint Committee | Guidelines & Recommendations | XLSX 68.26 KB |
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22/12/2014 | JC/GL/2014/01/RO | Anexa I: Formular pentru procesul de mapare aferent conglomeratului financiar (Anexa 2014 070 a | Guidelines and Technical standards, Joint Committee | Guidelines & Recommendations | XLSX 66.2 KB |
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22/12/2014 | JC/GL/2014/01/PT | Anexo I: Modelo para o processo de levantamento do conglomerado financeiro (JC 2014 070 Anexo) | Guidelines and Technical standards, Joint Committee | Guidelines & Recommendations | XLSX 68.14 KB |
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22/12/2014 | JC/GL/2014/01/ES | Anexo I: Plantilla para el proceso de asignación del conglomerado financiero (Anexo 2014 070 del Comité Mixto) | Guidelines and Technical standards, Joint Committee | Guidelines & Recommendations | XLSX 68.87 KB |
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22/12/2014 | JC/GL/2014/01/DE | Anhang I: Vorlage für das Mapping-Verfahren für Finanzkonglomerate (ABl. 2014 070 Anhang) | Guidelines and Technical standards, Joint Committee | Guidelines & Recommendations | XLSX 68.05 KB |
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22/12/2014 | JC/GL/2014/01/MT | Anness I: Mudell għall-proċess ta’ mmappjar għall-konglomerat finanzjarju (Anness JC 2014 070) | Guidelines and Technical standards, Joint Committee | Guidelines & Recommendations | XLSX 68.01 KB |
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22/12/2014 | JC/GL/2014/01/FR | Annexe I: modèle pour le processus de cartographie du conglomérat financier (annexe JC 2014 070) | Guidelines and Technical standards, Joint Committee | Guidelines & Recommendations | XLSX 68.7 KB |
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25/08/2014 | JC/2014/43 fi | Arvopaperialaa (ESMA) ja pankkialaa (EPV) koskevat ohjeet valitusten käsittelystä | Joint Committee, Guidelines and Technical standards | Guidelines & Recommendations | PDF 150.96 KB |
The European Securities and Markets Authority (ESMA) and the European Banking Authority (EBA) published today their Joint Committee final Report on guidelines for handling consumer complaints in the securities and banking sectors. The document aims to increase market confidence and for the benefit of consumers and firms alike it will ensure a harmonised approach to handling complaints for all 28 EU Member States and across all financial services sectors.The final report published today is part of the efforts of the European Supervisory Authorities to bring further supervisory convergence across the securities and banking sectors. It was developed on the basis of the existing complaints-handling guidelines established by EIOPA (the European Insurance and Occupational Pensions Authority) for the insurance sector. The report was launched for a public consultation last year and this final version takes into consideration the feedback received.ESMA and the EBA consider that these guidelines will ensure a consistent approach to complaints-handling across the EU. Consumers can purchase financial services and products in the investment, banking and insurance sectors across the entire EU Single Market and these guidelines will allow them to refer to a single set of complaints-handling arrangements. EU consumers will therefore be able to rely on the same approach irrespective of what type of product they have purchased and where they have purchased it.In addition to strengthening consumer protection -a key statutory objective for ESMA and for the EBA-, the guidelines will also allow firms, some of which sell products from more than one sector across the EU, to streamline and standardise their own complaints-handling arrangements. National regulators too will be able to supervise the same harmonised requirements across all sectors of financial services in their own jurisdictions.The guidelines will be translated into the official languages of the European Union (EU) and they will become applicable two months after the date of publication of their translations. | |||
22/12/2014 | JC/GL/2014/01 LT | Bendrosiosgairės dėl priežiūros praktikos, kuri susijusi su finansinių konglomeratų priežiūros veiklos koordinavimo tvarkos suderinimu, konvergencijos | Guidelines and Technical standards, Joint Committee | Guidelines & Recommendations | PDF 227.31 KB |
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22/12/2014 | JC/GL/2014/01/NL | Bijlage I: Model voor het in kaart brengen (mapping) van het financiële conglomeraat (JC 2014 07 | Guidelines and Technical standards, Joint Committee | Guidelines & Recommendations | XLSX 67.95 KB |
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22/12/2014 | JC/GL/2014/01/DA | Bilag I: Skema til brug for kortlægningen af det finansielle konglomerat (JC 2014 070 Bilag) | Guidelines and Technical standards, Joint Committee | Guidelines & Recommendations | XLS 93.5 KB |
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22/12/2014 | JC/GL/2014/01/SV | Bilaga I: Mall för kartläggningsprocessen för det finansiella konglomeratet (JC 2014 070 | Guidelines and Technical standards, Joint Committee | Guidelines & Recommendations | XLSX 62.26 KB |
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29/06/2012 | 2012/415 | Call for Evidence on Empty Voting | Transparency, Corporate Disclosure | CESR Document | PDF 275.66 KB |
ESMA launched a Call for Evidence on Empty Voting in September 2011 to analyse the potential issues and concerns raised by the practice of empty voting and to examine whether there was a possible need for further action. An analysis of the responses received to the consultation has led ESMA to conclude that there is insufficient evidence to justify any regulatory action at the European level at present. | |||
22/12/2014 | JC/GL/2014/01 ES | Directrices comunes sobre la convergencia de las prácticas supervisoras con respecto a la coherencia de los acuerdos de coordinación de la supervisiónde conglomerados financieros | Guidelines and Technical standards, Joint Committee | Guidelines & Recommendations | PDF 181.09 KB |
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25/08/2014 | JC/2014/43 es | Directrices sobre la gestión de quejas y reclamaciones para los sectores de valores (ESMA) y bancario (ABE) | Joint Committee, Guidelines and Technical standards | Guidelines & Recommendations | PDF 157.17 KB |
The European Securities and Markets Authority (ESMA) and the European Banking Authority (EBA) published today their Joint Committee final Report on guidelines for handling consumer complaints in the securities and banking sectors. The document aims to increase market confidence and for the benefit of consumers and firms alike it will ensure a harmonised approach to handling complaints for all 28 EU Member States and across all financial services sectors.The final report published today is part of the efforts of the European Supervisory Authorities to bring further supervisory convergence across the securities and banking sectors. It was developed on the basis of the existing complaints-handling guidelines established by EIOPA (the European Insurance and Occupational Pensions Authority) for the insurance sector. The report was launched for a public consultation last year and this final version takes into consideration the feedback received.ESMA and the EBA consider that these guidelines will ensure a consistent approach to complaints-handling across the EU. Consumers can purchase financial services and products in the investment, banking and insurance sectors across the entire EU Single Market and these guidelines will allow them to refer to a single set of complaints-handling arrangements. EU consumers will therefore be able to rely on the same approach irrespective of what type of product they have purchased and where they have purchased it.In addition to strengthening consumer protection -a key statutory objective for ESMA and for the EBA-, the guidelines will also allow firms, some of which sell products from more than one sector across the EU, to streamline and standardise their own complaints-handling arrangements. National regulators too will be able to supervise the same harmonised requirements across all sectors of financial services in their own jurisdictions.The guidelines will be translated into the official languages of the European Union (EU) and they will become applicable two months after the date of publication of their translations. | |||
24/10/2012 | JC/CP/2012/01 Feedback statement | ESA feedback statement on the Joint CP on Financial Conglomerates | Joint Committee | CESR Document | PDF 82.95 KB |
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26/03/2021 | JC 2021 16 | ESAs’ Opinion to the European Commission on the Jurisdictional Scope of Application of the SECR | Joint Committee, Securitisation | Opinion | PDF 339.91 KB |
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31/01/2019 | ESMA33-128-600 | ESMA Opinion on securitisation RTS | Securitisation | Opinion | PDF 4.02 MB |
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20/03/2013 | 2013/318 | Feedback Statement on proposed amendments to the ESMA update of the CESR recommendations for the consistent implementation of the Prospectuses Regulation regarding mineral companies | Prospectus, Corporate Disclosure, Transparency | CESR Document | PDF 265.19 KB |
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26/09/2017 | ESMA71-99-598 | Final Report on Joint ESMA and EBA Guidelines on the assessment of the suitability of members of the management body and key function holders | Guidelines and Technical standards, Joint Committee, MiFID - Investor Protection | Guidelines & Recommendations | PDF 1.48 MB |