ESMA LIBRARY
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Reset all filtersDate | Ref. | Title | Section | Type | Download | Info | Summary | Related Documents | Translated versions |
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22/12/2014 | JC/GL/2014/01 BG | Съвместни насоки относно сближаването на надзорните практики по отношение на съгласуваността на споразуменията за координиране на надзора върху финансовите конгломерати | Guidelines and Technical standards, Joint Committee | Guidelines & Recommendations | PDF 265.5 KB |
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22/12/2014 | JC/GL/2014/01/BG | Приложение I: Образец за процеса на съотнасяне за финансовия конгломерат (JC 2014 070 Annex) | Guidelines and Technical standards, Joint Committee | Guidelines & Recommendations | XLS 98.5 KB |
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24/04/2014 | 2013/606 BG | Политики и практики на възнаграждение (Директива за пазарите на финансови инструменти — MiFID) | Guidelines and Technical standards, MiFID - Investor Protection | Guidelines & Recommendations | PDF 298.55 KB |
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25/08/2014 | JC/2014/43 bg | Насоки относно разглеждането на жалби за сектора на ценните книжа (ESMA) и за банковия сектор (EБО) | Joint Committee, Guidelines and Technical standards | Guidelines & Recommendations | PDF 176.25 KB |
The European Securities and Markets Authority (ESMA) and the European Banking Authority (EBA) published today their Joint Committee final Report on guidelines for handling consumer complaints in the securities and banking sectors. The document aims to increase market confidence and for the benefit of consumers and firms alike it will ensure a harmonised approach to handling complaints for all 28 EU Member States and across all financial services sectors.The final report published today is part of the efforts of the European Supervisory Authorities to bring further supervisory convergence across the securities and banking sectors. It was developed on the basis of the existing complaints-handling guidelines established by EIOPA (the European Insurance and Occupational Pensions Authority) for the insurance sector. The report was launched for a public consultation last year and this final version takes into consideration the feedback received.ESMA and the EBA consider that these guidelines will ensure a consistent approach to complaints-handling across the EU. Consumers can purchase financial services and products in the investment, banking and insurance sectors across the entire EU Single Market and these guidelines will allow them to refer to a single set of complaints-handling arrangements. EU consumers will therefore be able to rely on the same approach irrespective of what type of product they have purchased and where they have purchased it.In addition to strengthening consumer protection -a key statutory objective for ESMA and for the EBA-, the guidelines will also allow firms, some of which sell products from more than one sector across the EU, to streamline and standardise their own complaints-handling arrangements. National regulators too will be able to supervise the same harmonised requirements across all sectors of financial services in their own jurisdictions.The guidelines will be translated into the official languages of the European Union (EU) and they will become applicable two months after the date of publication of their translations. | |||
21/08/2012 | 2012/387 BG | Насоки относно определени аспекти на изискванията на MiFID за годност | MiFID - Investor Protection, Guidelines and Technical standards | Guidelines & Recommendations | PDF 357.81 KB |
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28/09/2012 | 2012/388 BG | Насоки относно определени аспекти на изискванията на MiFID за годност | MiFID - Investor Protection, Guidelines and Technical standards | Guidelines & Recommendations | PDF 342.03 KB |
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02/04/2013 | 2013/74 BG | Изключения за дейностите по поддържане на пазара и операциите на първичния пазар съгласно Регламент (ЕС) № 236/2012 на Европейския парламент и на Съвета относно късите продажби и някои аспекти на суапите за кредитно неизпълнение | Short Selling, Guidelines and Technical standards | Guidelines & Recommendations | PDF 536.67 KB |
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22/12/2014 | JC/GL/2014/01/EL | Παράρτημα I: Υπόδειγμα για τη διαδικασία χαρτογράφησης χρηματοπιστωτικού ομίλου ετερογενών δραστηριοτήτων (JC 2014 070 Παράρτημα) | Guidelines and Technical standards, Joint Committee | Guidelines & Recommendations | XLSX 69.01 KB |
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22/12/2014 | JC/GL/2014/01 EL | Κοινές κατευθυντήριες γραμμές σχετικά με τη σύγκλιση των εποπτικών πρακτικών όσον αφορά τη συνέπεια των συμφωνιών εποπτικού συντονισμού για χρηματοπιστωτικούς ομίλους ετερογενών δραστηριοτήτων | Guidelines and Technical standards, Joint Committee | Guidelines & Recommendations | PDF 235.56 KB |
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25/08/2014 | JC/2014/43 el | Κατευθυντήριες γραμμές σχετικά με τον χειρισμό παραπόνων/καταγγελιών για τον τομέα των κινητών αξιών (ESMA) και τον τραπεζικό τομέα (ΕΑΤ) | Joint Committee, Guidelines and Technical standards | Guidelines & Recommendations | PDF 167.29 KB |
The European Securities and Markets Authority (ESMA) and the European Banking Authority (EBA) published today their Joint Committee final Report on guidelines for handling consumer complaints in the securities and banking sectors. The document aims to increase market confidence and for the benefit of consumers and firms alike it will ensure a harmonised approach to handling complaints for all 28 EU Member States and across all financial services sectors.The final report published today is part of the efforts of the European Supervisory Authorities to bring further supervisory convergence across the securities and banking sectors. It was developed on the basis of the existing complaints-handling guidelines established by EIOPA (the European Insurance and Occupational Pensions Authority) for the insurance sector. The report was launched for a public consultation last year and this final version takes into consideration the feedback received.ESMA and the EBA consider that these guidelines will ensure a consistent approach to complaints-handling across the EU. Consumers can purchase financial services and products in the investment, banking and insurance sectors across the entire EU Single Market and these guidelines will allow them to refer to a single set of complaints-handling arrangements. EU consumers will therefore be able to rely on the same approach irrespective of what type of product they have purchased and where they have purchased it.In addition to strengthening consumer protection -a key statutory objective for ESMA and for the EBA-, the guidelines will also allow firms, some of which sell products from more than one sector across the EU, to streamline and standardise their own complaints-handling arrangements. National regulators too will be able to supervise the same harmonised requirements across all sectors of financial services in their own jurisdictions.The guidelines will be translated into the official languages of the European Union (EU) and they will become applicable two months after the date of publication of their translations. | |||
01/10/2013 | 2013/606 EL | Κατευθυντήριες γραμμές σχετικά με τις πολιτικές και τις πρακτικές αποδοχών (MiFID) | Guidelines and Technical standards, MiFID - Investor Protection | Guidelines & Recommendations | PDF 385.26 KB |
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28/09/2012 | 2012/388 EL | Κατευθυντήριες γραμμές σχετικά με ορισμένες πτυχές των απαιτήσεων της λειτουργίας συμμόρφωσης που προβλέπονται στη MiFID | MiFID - Investor Protection, Guidelines and Technical standards | Guidelines & Recommendations | PDF 408 KB |
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21/08/2012 | 2012/387 EL | Κατευθυντήριες γραμμές σχετικά με ορισμένες πτυχές των απαιτήσεων καταλληλότητας που προβλέπονται στη MiFID | MiFID - Investor Protection, Guidelines and Technical standards | Guidelines & Recommendations | PDF 397.87 KB |
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02/04/2013 | 2013/74 EL | Εξαίρεση για δραστηριότητες ειδικής διαπραγμάτευσης και πρωτογενούς αγοράς βάσει του κανονισμού (ΕΕ) αριθ. 236/2012 του Ευρωπαϊκού Κοινοβουλίου και του Συμβουλίου για τις ανοικτές πωλήσεις και ορισμένες πτυχές των συμβολαίων ανταλλαγής πιστωτικής αθέτησης | Short Selling, Guidelines and Technical standards | Guidelines & Recommendations | PDF 561.83 KB |
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22/12/2014 | JC/GL/2014/01 ET | Ühisedsuunised järelevalvealase tegevuse lähendamise kohta seoses finantskonglomeraatide järelevalve koordineerimise korra sidususega | Guidelines and Technical standards, Joint Committee | Guidelines & Recommendations | PDF 170.75 KB |
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01/10/2013 | 2013/606 CS | Zásady a postupy v oblasti odměňování (MiFID) | Guidelines and Technical standards, MiFID - Investor Protection | Guidelines & Recommendations | PDF 343.56 KB |
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22/12/2014 | JC/GL/2014/01/PL | Załącznik I: Szablon dla procesu mapowania dla konglomeratu finansowego (załącznik JC 2014 070) | Guidelines and Technical standards, Joint Committee | Guidelines & Recommendations | XLSX 81.46 KB |
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22/12/2014 | JC/GL/2014/01 HR | Zajedničke smjernice o konvergenciji nadzornih praksi koje se odnose na dosljednost sporazuma o nadzornoj suradnji za financijske konglomerate | Guidelines and Technical standards, Joint Committee | Guidelines & Recommendations | PDF 222.2 KB |
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22/12/2014 | JC/GL/2014/01 FI | Yhteiset ohjeet rahoitus- ja vakuutusryhmittymien valvonnan koordinointijärjestelyjen yhdenmukaistamiseen liittyvästä valvontakäytäntöjen lähentämisestä | Guidelines and Technical standards, Joint Committee | Guidelines & Recommendations | PDF 162.25 KB |
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02/04/2013 | 2013/74 PL | Wyłączenie w przypadku działalności animatora rynku oraz działalności na rynku pierwotnym na mocy rozporządzenia Parlamentu Europejskiego i Rady (UE) nr 236/2012 w sprawie krótkiej sprzedaży i wybranych aspektów dotyczących swapów ryzyka kredytowego | Short Selling, Guidelines and Technical standards | Guidelines & Recommendations | PDF 628.33 KB |