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Date Ref. Title Section Type Download Info Summary Related Documents Translated versions
22/12/2014 JC/GL/2014/01 BG Съвместни насоки относно сближаването на надзорните практики по отношение на съгласуваността на споразуменията за координиране на надзора върху финансовите конгломерати Guidelines and Technical standards, Joint Committee Guidelines & Recommendations PDF
265.5 KB
22/12/2014 JC/GL/2014/01/BG Приложение I: Образец за процеса на съотнасяне за финансовия конгломерат (JC 2014 070 Annex) Guidelines and Technical standards, Joint Committee Guidelines & Recommendations XLS
98.5 KB
24/04/2014 2013/606 BG Политики и практики на възнаграждение (Директива за пазарите на финансови инструменти — MiFID) Guidelines and Technical standards, MiFID - Investor Protection Guidelines & Recommendations PDF
298.55 KB
25/08/2014 JC/2014/43 bg Насоки относно разглеждането на жалби за сектора на ценните книжа (ESMA) и за банковия сектор (EБО) Joint Committee, Guidelines and Technical standards Guidelines & Recommendations PDF
176.25 KB		 The European Securities and Markets Authority (ESMA) and the European Banking Authority (EBA) published today their Joint Committee final Report on guidelines for handling consumer complaints in the securities and banking sectors. The document aims to increase market confidence and for the benefit of consumers and firms alike it will ensure a harmonised approach to handling complaints for all 28 EU Member States and across all financial services sectors.The final report published today is part of the efforts of the European Supervisory Authorities to bring further supervisory convergence across the securities and banking sectors. It was developed on the basis of the existing complaints-handling guidelines established by EIOPA (the European Insurance and Occupational Pensions Authority) for the insurance sector. The report was launched for a public consultation last year and this final version takes into consideration the feedback received.ESMA and the EBA consider that these guidelines will ensure a consistent approach to complaints-handling across the EU. Consumers can purchase financial services and products in the investment, banking and insurance sectors across the entire EU Single Market and these guidelines will allow them to refer to a single set of complaints-handling arrangements. EU consumers will therefore be able to rely on the same approach irrespective of what type of product they have purchased and where they have purchased it.In addition to strengthening consumer protection -a key statutory objective for ESMA and for the EBA-, the guidelines will also allow firms, some of which sell products from more than one sector across the EU, to streamline and standardise their own complaints-handling arrangements. National regulators too will be able to supervise the same harmonised requirements across all sectors of financial services in their own jurisdictions.The guidelines will be translated into the official languages of the European Union (EU) and they will become applicable two months after the date of publication of their translations.
21/08/2012 2012/387 BG Насоки относно определени аспекти на изискванията на MiFID за годност MiFID - Investor Protection, Guidelines and Technical standards Guidelines & Recommendations PDF
357.81 KB
28/09/2012 2012/388 BG Насоки относно определени аспекти на изискванията на MiFID за годност MiFID - Investor Protection, Guidelines and Technical standards Guidelines & Recommendations PDF
342.03 KB
22/12/2014 JC/GL/2014/01/EL Παράρτημα I: Υπόδειγμα για τη διαδικασία χαρτογράφησης χρηματοπιστωτικού ομίλου ετερογενών δραστηριοτήτων (JC 2014 070 Παράρτημα) Guidelines and Technical standards, Joint Committee Guidelines & Recommendations XLSX
69.01 KB
22/12/2014 JC/GL/2014/01 EL Κοινές κατευθυντήριες γραμμές σχετικά με τη σύγκλιση των εποπτικών πρακτικών όσον αφορά τη συνέπεια των συμφωνιών εποπτικού συντονισμού για χρηματοπιστωτικούς ομίλους ετερογενών δραστηριοτήτων Guidelines and Technical standards, Joint Committee Guidelines & Recommendations PDF
235.56 KB
25/08/2014 JC/2014/43 el Κατευθυντήριες γραμμές σχετικά με τον χειρισμό παραπόνων/καταγγελιών για τον τομέα των κινητών αξιών (ESMA) και τον τραπεζικό τομέα (ΕΑΤ) Joint Committee, Guidelines and Technical standards Guidelines & Recommendations PDF
167.29 KB		 The European Securities and Markets Authority (ESMA) and the European Banking Authority (EBA) published today their Joint Committee final Report on guidelines for handling consumer complaints in the securities and banking sectors. The document aims to increase market confidence and for the benefit of consumers and firms alike it will ensure a harmonised approach to handling complaints for all 28 EU Member States and across all financial services sectors.The final report published today is part of the efforts of the European Supervisory Authorities to bring further supervisory convergence across the securities and banking sectors. It was developed on the basis of the existing complaints-handling guidelines established by EIOPA (the European Insurance and Occupational Pensions Authority) for the insurance sector. The report was launched for a public consultation last year and this final version takes into consideration the feedback received.ESMA and the EBA consider that these guidelines will ensure a consistent approach to complaints-handling across the EU. Consumers can purchase financial services and products in the investment, banking and insurance sectors across the entire EU Single Market and these guidelines will allow them to refer to a single set of complaints-handling arrangements. EU consumers will therefore be able to rely on the same approach irrespective of what type of product they have purchased and where they have purchased it.In addition to strengthening consumer protection -a key statutory objective for ESMA and for the EBA-, the guidelines will also allow firms, some of which sell products from more than one sector across the EU, to streamline and standardise their own complaints-handling arrangements. National regulators too will be able to supervise the same harmonised requirements across all sectors of financial services in their own jurisdictions.The guidelines will be translated into the official languages of the European Union (EU) and they will become applicable two months after the date of publication of their translations.
01/10/2013 2013/606 EL Κατευθυντήριες γραμμές σχετικά με τις πολιτικές και τις πρακτικές αποδοχών (MiFID) Guidelines and Technical standards, MiFID - Investor Protection Guidelines & Recommendations PDF
385.26 KB
28/09/2012 2012/388 EL Κατευθυντήριες γραμμές σχετικά με ορισμένες πτυχές των απαιτήσεων της λειτουργίας συμμόρφωσης που προβλέπονται στη MiFID MiFID - Investor Protection, Guidelines and Technical standards Guidelines & Recommendations PDF
408 KB
21/08/2012 2012/387 EL Κατευθυντήριες γραμμές σχετικά με ορισμένες πτυχές των απαιτήσεων καταλληλότητας που προβλέπονται στη MiFID MiFID - Investor Protection, Guidelines and Technical standards Guidelines & Recommendations PDF
397.87 KB
22/12/2014 JC/GL/2014/01 ET Ühisedsuunised järelevalvealase tegevuse lähendamise kohta seoses finantskonglomeraatide järelevalve koordineerimise korra sidususega Guidelines and Technical standards, Joint Committee Guidelines & Recommendations PDF
170.75 KB
01/10/2013 2013/606 CS Zásady a postupy v oblasti odměňování (MiFID) Guidelines and Technical standards, MiFID - Investor Protection Guidelines & Recommendations PDF
343.56 KB
22/12/2014 JC/GL/2014/01/PL Załącznik I: Szablon dla procesu mapowania dla konglomeratu finansowego (załącznik JC 2014 070) Guidelines and Technical standards, Joint Committee Guidelines & Recommendations XLSX
81.46 KB
22/12/2014 JC/GL/2014/01 HR Zajedničke smjernice o konvergenciji nadzornih praksi koje se odnose na dosljednost sporazuma o nadzornoj suradnji za financijske konglomerate Guidelines and Technical standards, Joint Committee Guidelines & Recommendations PDF
222.2 KB
22/12/2014 JC/GL/2014/01 FI Yhteiset ohjeet rahoitus- ja vakuutusryhmittymien valvonnan koordinointijärjestelyjen yhdenmukaistamiseen liittyvästä valvontakäytäntöjen lähentämisestä Guidelines and Technical standards, Joint Committee Guidelines & Recommendations PDF
162.25 KB
01/10/2013 2013/606 PL Wytyczne w sprawie zasad i praktyk dotyczących wynagrodzeń (MiFID) Guidelines and Technical standards, MiFID - Investor Protection Guidelines & Recommendations PDF
323.25 KB
21/08/2012 2012/387 PL Wytyczne w sprawie pewnych aspektów wymogów dyrektywy MiFID dotyczących odpowiedniości MiFID - Investor Protection, Guidelines and Technical standards Guidelines & Recommendations PDF
352.93 KB
28/09/2012 2012/388 PL Wytyczne w sprawie określonych aspektów wymogów dyrektywy MiFID dotyczących komórki ds. nadzoru zgodności z prawem MiFID - Investor Protection, Guidelines and Technical standards Guidelines & Recommendations PDF
369.1 KB

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